Everybody Back in the Pool Office?

by | April 25, 2023 | Articles, Client Relationships, Compensation, Cultural Considerations, Ineffable, Leadership, Partnership Structures, Practice Group Management, Recruiting, Strategic Client Management, Strategy

Ever since “RTO” became a real possibility, I have been firmly and decisively on the fence about the best policy for firms to follow.  A free-for-all come and go (or don’t come) as you wish?  Sure, why not?  We’re all adults here, right? Now my...

Law Really Is a Client Service Business–So What Are the Implications? Strategic Client Management

by | January 12, 2021 | Articles, Client Relationships, Cultural Considerations, Marketing, Strategic Client Management, Strategy

The following column is by Janet Stanton, Partner, Adam Smith, Esq. This may come as news, and, perhaps unwelcome news, at that, to many lawyers.  That said, again and again and in study after study clients express their strong preference for lawyers and firms that...
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