There is only one valid definition of a business purpose: to create a customer. –Peter Drucker, The Practice of Management (New York,: Harper, 1st ed. 1954); Routledge, 2012, at p. 37 Urban legend has it that a Harvard Business School professor (who is never...
Sometimes when a corporation fails you could have seen it coming decades ago and so it’s not news. But rarely you could have seen it coming decades ago and it’s still news. Thus with Sears’ bankruptcy filing. “Attention, attention must...
By “only two strategies,” I mean what if there are only two general ways of creating a sustainable competitive advantage? I’ve read a lot of the business and management literature on strategy (believe me…) and this thought first surfaced when I...
We often ask law firms, “Who’s your competition?” The single most frequent response we get is, “Well, no one, really.” This is delusion on stilts. Every business, I would venture to extend that to any human organization, has competition,...
Our custom after trips of some substance is to report back to readers in the form of a “Letter From ____,” and since I spent all of last week in my Second Favorite City in the World, here you have it. Logistics and context I had 21 meetings in four days with a mix of...
The compulsively readable James Stewart of The New York Times, who authors the weekly “Common Sense” column, which ranges widely across the business landscape, just published “$11 Million a Year for a Law Partner? Bidding War Grows at Top-Tier...
