by Bruce | February 3, 2014 | Articles, Client Relationships, Compensation, Marketing
Or, recognizing successful client relationship management. [This is another in our series by Janet Stanton, Partner, Adam Smith, Esq.] Winning a new client for the firm—there’s little that can match that for excitement, sense of accomplishment and visible contribution...
by Bruce | December 3, 2013 | Articles, Branding, Cultural Considerations, Marketing
Today we have a column by my partner in Adam Smith, Esq., Janet Stanton. Before joining Adam Smith, Esq., Janet had years of experience leading highly profitable teams of professionals at a global communications agency for clients such as Pfizer and the US Department...
by Bruce | November 7, 2013 | Articles, Leadership, Marketing, Practice Group Management, Strategy
For years, I’ve been hearing firms describe their cultures as “entrepreneurial,” and I hardly paid the slightest attention. Like “collegial” or “collaborative,” it just seemed like so much white noise. Then finally I heard it...
by Bruce | October 23, 2013 | Articles, Branding, Business Models, Cultural Considerations, Leadership, Marketing, Practice Group Management
If you’re like me, you travel a lot. and you almost certainly have your own views of, and preferences among, the familiar roster of hotel brands, Hilton, Marriott, and Sheraton, but also at the high end Fairmont, Four Seasons, J.W. Marriott, and Ritz Carlton....
by Bruce | January 22, 2013 | Articles, Branding, Business Models, Compensation, Cultural Considerations, Finance, Marketing
Permit me to paraphrase, and hopefully not mutilate, the lead from a recent article on strategy + business, the Booz & Co. (nee Booz Allen & Hamilton) online magazine: It’s a tough world …. New technologies … have permanently changed the [law firm...
by Bruce | November 5, 2012 | Articles, Compensation, Cultural Considerations, Finance, Leadership, Marketing, Practice Group Management, Strategy
In Part 8 in this series, we talked about “Now What?” in terms of three particular approaches you could take that were all, essentially, inward-focused and things you can pretty much control inside the firm’s four walls: acknowledge you have...
