by Bruce | October 28, 2014 | Articles, Marketing, Strategy
Legal Business recently ran a piece on leadership in law firms which—surprisingly for articles on this topic—actually succeeded in getting beyond bromidic pablum. I commend it to you in its entirety, but meanwhile I want to talk about a particular perspective they...
by Bruce | October 10, 2014 | Articles, Branding, Business Models, Client Relationships, Leadership, M&A, Marketing, Partnership Structures, Strategy
A few weeks ago reports surfaced about a motion seeking to compel Norton Rose Fulbright to withdraw from representation of its client Duke University in a case brought against the university by the estate of John Wayne, which wants the right to market alcoholic...
by Bruce | February 3, 2014 | Articles, Client Relationships, Compensation, Marketing
Or, recognizing successful client relationship management. [This is another in our series by Janet Stanton, Partner, Adam Smith, Esq.] Winning a new client for the firm—there’s little that can match that for excitement, sense of accomplishment and visible contribution...
by Bruce | December 3, 2013 | Articles, Branding, Cultural Considerations, Marketing
Today we have a column by my partner in Adam Smith, Esq., Janet Stanton. Before joining Adam Smith, Esq., Janet had years of experience leading highly profitable teams of professionals at a global communications agency for clients such as Pfizer and the US Department...
by Bruce | November 7, 2013 | Articles, Leadership, Marketing, Practice Group Management, Strategy
For years, I’ve been hearing firms describe their cultures as “entrepreneurial,” and I hardly paid the slightest attention. Like “collegial” or “collaborative,” it just seemed like so much white noise. Then finally I heard it...
by Bruce | October 23, 2013 | Articles, Branding, Business Models, Cultural Considerations, Leadership, Marketing, Practice Group Management
If you’re like me, you travel a lot. and you almost certainly have your own views of, and preferences among, the familiar roster of hotel brands, Hilton, Marriott, and Sheraton, but also at the high end Fairmont, Four Seasons, J.W. Marriott, and Ritz Carlton....
