by Bruce | July 7, 2005 | Articles, Finance, Globalization, Leadership, Strategy, Technology strategy
Outsourcing may currently be at the stage of "mostly talk, little action"—or, what is my theory, those who are doing it aren’t talking—and in the absence of more real-world empirical experience, sometimes the best alternative while...
by Bruce | July 7, 2005 | Articles, Cultural Considerations, Finance, Knowledge Management, Practice Group Management, Strategy, Technology strategy
A fellow who does internal blogging for a Magic Circle firm (I’m not at liberty to say which one), and who is working on a Ph.D. in knowledge management, just asked me these questions via email, and I thought the subject matter would actually be of interest to...
by Bruce | June 26, 2005 | Articles, Cultural Considerations, Knowledge Management, Practice Group Management, Technology strategy
Perhaps the most valuable achievement of a highly-functioning Knowledge Management system is the ability to identify a colleague within your firm who has pretty much the exact expertise you’re looking for, when you need it. I call this the "Ask...
by Bruce | June 25, 2005 | Articles, Cultural Considerations, Knowledge Management, Leadership, Technology strategy
CIO Insight has the shortest, sweetest guide to wikis behind the firewall that I’ve yet seen: Wikis are a social innovation, not a technological one. Wikis turn the notion of "permissions" built into traditional knowledge management DMS’s and...
by Bruce | June 24, 2005 | Articles, Cultural Considerations, Finance, Knowledge Management, Leadership, Practice Group Management, Technology strategy
I previously wrote on the notion of knowledge-focused enterprises (make that: law firms) using internal, behind-the-firewall blogs as tools for "doing" Knowledge Management. For example, if your firm has one or two individuals expert in...
by Bruce | June 22, 2005 | Articles, Cultural Considerations, Globalization, Knowledge Management, Leadership, Practice Group Management, Strategy, Technology strategy
Are we entering the ‘Net’s first golden age? Wait a minute, you’re protesting, the first golden age in Internet Years was the dot-com bubble, no? I actually think not. The dot-com bubble (in which I had a role on-stage in the chorus,...
