Wikis 101

by | June 25, 2005 | Articles, Cultural Considerations, Knowledge Management, Leadership, Technology strategy

CIO Insight has the shortest, sweetest guide to wikis behind
the firewall that I’ve yet seen:

  • Wikis are a social innovation, not a technological one.
  • Wikis turn the notion of "permissions" built into traditional knowledge
    management DMS’s and CMS’s upside down; suddenly everyone has permission
    (and ability) to edit everything.
  • If you’re worried about people on your payroll vandalizing an internal
    wiki, you have a bigger and different problem; are people vandalizing
    the Coke machine?
  • Last and of breathtakingly paramount importance:  "You can’t
    know a priori what people need to know and share, but big knowledge
    management systems make a lot of a priori assumptions. Wikis don’t."

I rest my case.

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