CIO Insight has the shortest, sweetest guide to wikis behind
the firewall that I’ve yet seen:
- Wikis are a social innovation, not a technological one.
- Wikis turn the notion of "permissions" built into traditional knowledge
management DMS’s and CMS’s upside down; suddenly everyone has permission
(and ability) to edit everything. - If you’re worried about people on your payroll vandalizing an internal
wiki, you have a bigger and different problem; are people vandalizing
the Coke machine? - Last and of breathtakingly paramount importance: "You can’t
know a priori what people need to know and share, but big knowledge
management systems make a lot of a priori assumptions. Wikis don’t."
I rest my case.
