by Bruce | November 21, 2005 | Articles, Finance, Globalization, Leadership, Strategy, Technology strategy
Justin North of Baker Robbins & Co. reports at Legal Week the results of an informal survey of CIO’s at major law firms asking them to assess what had changed over the past five years and what new developments would dominate the next five. The firm...
by Bruce | October 31, 2005 | Articles, Cultural Considerations, Knowledge Management, Leadership, Strategy, Technology strategy
I’ve writtten before about using blogs (and wikis and RSS) as knowledge management platforms in law firms, but for my Edge International presentation last week in London, I developed the following diagram which encapsulates my thinking on this: Three of a...
by Bruce | September 15, 2005 | Articles, Cultural Considerations, Finance, Knowledge Management, Strategy, Technology strategy
Over at Exari, it’s a different Adam Smith. OK, I couldn’t resist, but this gives me an opportunity to briefly flag the importance of automating routine tasks which corporate counsel will increasingly resist paying for. Document assembly,...
by Bruce | August 31, 2005 | Articles, Finance, Globalization, Strategy, Technology strategy
Joy London has a post quickly summarizing the current and projected future state of outsourcing legal services—in particular to India. While the future projections come from consultants with, the cynical might say, an interest in generating excitement...
by Bruce | August 22, 2005 | Articles, Cultural Considerations, Knowledge Management, Leadership, Practice Group Management, Technology strategy
It sounds counterintuitive, but is it possible that "knowledge workers" (that would be us) need more supervision than they’re getting, not less? So proposes Thomas Davenport, professor of IT and management at Babson College (in Wellesley, Mass.)...
by Bruce | August 2, 2005 | Articles, Cultural Considerations, Knowledge Management, Practice Group Management, Technology strategy
Does this sound like you?: "While technical countermeasures do a passable job of blocking spam and phishing attacks from beyond the firewall, the sheer volume of E-mail from legitimate senders has companies looking for ways to communicate through the clutter....
