by Bruce | August 22, 2005 | Articles, Cultural Considerations, Knowledge Management, Leadership, Practice Group Management, Technology strategy
It sounds counterintuitive, but is it possible that "knowledge workers" (that would be us) need more supervision than they’re getting, not less? So proposes Thomas Davenport, professor of IT and management at Babson College (in Wellesley, Mass.)...
by Bruce | August 2, 2005 | Articles, Cultural Considerations, Knowledge Management, Practice Group Management, Technology strategy
Does this sound like you?: "While technical countermeasures do a passable job of blocking spam and phishing attacks from beyond the firewall, the sheer volume of E-mail from legitimate senders has companies looking for ways to communicate through the clutter....
by Bruce | July 28, 2005 | Articles, Cultural Considerations, Finance, Globalization, Leadership, Strategy, Technology strategy
Should law firms ever be in businesses other than practicing law? And does the answer to that turn on legal ethics, or on microeconomics, or both? The question is no longer academic. In "All in One Law Firms," the Financial Times reports...
by Bruce | July 21, 2005 | Articles, Compensation, Finance, Leadership, Practice Group Management, Strategy, Technology strategy
Can you say what an incremental dollar of revenue will contribute to profit at your firm? Does it matter if that marginal dollar comes from an existing client or a new client, or which practice group generates it? More pointedly, not all business is good...
by Bruce | July 7, 2005 | Articles, Finance, Globalization, Leadership, Strategy, Technology strategy
Outsourcing may currently be at the stage of "mostly talk, little action"—or, what is my theory, those who are doing it aren’t talking—and in the absence of more real-world empirical experience, sometimes the best alternative while...
by Bruce | July 7, 2005 | Articles, Cultural Considerations, Finance, Knowledge Management, Practice Group Management, Strategy, Technology strategy
A fellow who does internal blogging for a Magic Circle firm (I’m not at liberty to say which one), and who is working on a Ph.D. in knowledge management, just asked me these questions via email, and I thought the subject matter would actually be of interest to...