by Bruce | June 26, 2005 | Articles, Cultural Considerations, Knowledge Management, Practice Group Management, Technology strategy
Perhaps the most valuable achievement of a highly-functioning Knowledge Management system is the ability to identify a colleague within your firm who has pretty much the exact expertise you’re looking for, when you need it. I call this the "Ask...
by Bruce | June 25, 2005 | Articles, Cultural Considerations, Knowledge Management, Leadership, Technology strategy
CIO Insight has the shortest, sweetest guide to wikis behind the firewall that I’ve yet seen: Wikis are a social innovation, not a technological one. Wikis turn the notion of "permissions" built into traditional knowledge management DMS’s and...
by Bruce | June 24, 2005 | Articles, Cultural Considerations, Finance, Knowledge Management, Leadership, Practice Group Management, Technology strategy
I previously wrote on the notion of knowledge-focused enterprises (make that: law firms) using internal, behind-the-firewall blogs as tools for "doing" Knowledge Management. For example, if your firm has one or two individuals expert in...
by Bruce | June 22, 2005 | Articles, Cultural Considerations, Globalization, Knowledge Management, Leadership, Practice Group Management, Strategy, Technology strategy
Are we entering the ‘Net’s first golden age? Wait a minute, you’re protesting, the first golden age in Internet Years was the dot-com bubble, no? I actually think not. The dot-com bubble (in which I had a role on-stage in the chorus,...
by Bruce | June 16, 2005 | Articles, Leadership, Strategy, Technology strategy
The universal, chronic, and incurable complaint of CIO’s? That they can’t get management "buy-in" for their IT initiatives. The syndrome is as follows: The CIO/CTO has a great idea for a new way to support a business...
by Bruce | June 14, 2005 | Articles, Cultural Considerations, Knowledge Management, Practice Group Management, Technology strategy
"It’s not what you know, it’s who you know?" Agree or disagree, but there’s no doubt a key capability of a law firm’s KM initiative—assuming you actually want your attorneys to use it—is some capability for finding...