“Entrepreneurial?” Really?

For years, I’ve been hearing firms describe their cultures as “entrepreneurial,” and I hardly paid the slightest attention. Like “collegial” or “collaborative,” it just seemed like so much white noise. Then finally I heard it...

The Credo Card

If you’re like me, you travel a lot. and you almost certainly have your own views of, and preferences among, the familiar roster of hotel brands, Hilton, Marriott, and Sheraton, but also at the high end Fairmont, Four Seasons, J.W. Marriott, and Ritz Carlton....

Casualties of Discounting

Permit me to paraphrase, and hopefully not mutilate, the lead from a recent article on strategy + business, the Booz & Co. (nee Booz Allen & Hamilton) online magazine: It’s a tough world ….  New technologies … have permanently changed the [law firm...

Growth is Dead: Part 10-Clients

In Part 8 in this series, we talked about “Now What?” in terms of three particular approaches you could take that were all, essentially, inward-focused and things you can pretty much control inside the firm’s four walls: acknowledge you have...

Growth is Dead: Part 8-Now What?

If you’ve traveled this far in this series, you may be wondering what I think you actually ought to do. Recognizing that diagnosis is eaiser than prescription, the remaininig installments—starting with this one—will try to address that. One other caveat: Not all...

Allen & Overy’s Annual Review: Compared to Yours?

From Allen & Overy’s 2011 Annual Review, which I happened to pick up in a visit to one of their offices last week, come some thoughtful essays you wouldn’t expect to find were it the usual firm’s “higher, faster, bigger, stronger, better,...
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