by Bruce | November 23, 2004 | About the Site, Articles
Long overdue is the entry of Monica Bay, editor-in-chief of Law Technology News and editorial director of Law Firm, Inc. and Small Firm Business into the blogosphere with her already-engaging blog, The Common Scold. Two days before Thanksgiving, it is well to...
by Bruce | November 21, 2004 | Articles, Cultural Considerations, Finance, Marketing, Technology strategy
Is CRM [Customer Relationship Management software] a bridge too far for a firm? This question is probably a tar pit from which one cannot emerge unsullied with a single, unitary correct answer, but as both the power of CRM applications and the competitiveness of...
by Bruce | November 19, 2004 | Articles, Cultural Considerations, Leadership, Partnership Structures, Strategy
It has long seemed to me that the corporate-land debate over whether the CEO and the Chairman should be one person or two mirrors the law-land debate over the relationship between the Executive Director (or equivalent) and the Managing Partner. On the premise...
by Bruce | November 19, 2004 | About the Site, Articles
With tremendous sadness I report that Janet and I learned yesterday that our 15-1/2 year old short-hair, black & tan, miniature dachshund, Sparky, has cancer. A "mass," as the vet diplomatically put it, about the size of a lemon on the X-ray, at...
by Bruce | November 17, 2004 | Articles, Cultural Considerations, Leadership, Strategy, Technology strategy
A trend emerging, I believe, from the competitive landscape is that the AmLaw 100 are "pulling away," competitively, from the AmLaw 101-200. So when a star among the "second 100," like Boies-Schiller, misses a calendar deadline that goes all...
by Bruce | November 15, 2004 | Articles, Cultural Considerations, Knowledge Management, Leadership, Strategy, Technology strategy
The Holy Grail of assembling the most potent and effective team for a client matter is, simply put, to have the right people in the right place at the right time. Wal-Mart (and other companies like Toyota) have achieved this with inventory and supplies; what...