by Bruce | April 30, 2015 | Articles, Client Relationships
I’ve attended my fair share of live theater and more than my fair share of opera (the Met is within walking distance of where I live and work, a miracle for which I’m woefully unappreciative), and I hope you have as well. But how different would your...
by Bruce | October 22, 2021 | Articles, Branding, Business Models, Client Relationships, Cultural Considerations, Leadership, Marketing, Practice Group Management, Strategic Client Management, Strategy
We’ve had our corporate checking account with Bank of America for over 15 years. This is the story of why it’s no longer there. A few weeks backI got a letter in the mail from BofA and luckily did not toss it aside unopened as very-likely-spam. It...
by Bruce | October 6, 2004 | Articles, Technology strategy
Is the role of a CIO "strategic?" According to the CIO of Kirkpatrick & Lockhart, not a chance if "the trains aren’t running on time," for starters. Beyond that, what does it take for a CIO to truly gain credibility as more...
by Bruce | February 12, 2026 | About the Site, Articles, Branding, Business Models, Generative AI, Leadership, Partnership Structures, Strategy
The following is a guest post from our long-time friend and astute observer of Law Land, Alastair Morrison. –Bruce & Janet Alastair Morrison, Legal Consultant Alastair Morrison is a London-based legal consultant with extensive experience in law firm...
by Bruce | May 8, 2024 | Articles, Business Models, Compensation, Cultural Considerations, Finance, Leadership, Partnership Structures, Strategy
Sometimes it’s the quiet, seemingly unremarkable, things that ultimately rear up and bite you. Here may, or may not, be one. Let’s start with this chart from Thomson Reuters redoubtable annual Report on the State of the US Legal Market (here, the 2024 edition...
