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New York, London, and Hong Kong vs. Everywhere Else

by Bruce | July 20, 2005 | Articles, Compensation, Cultural Considerations, Finance, Globalization, Leadership, Partnership Structures, Practice Group Management, Strategy

"Equilibrium" is a term that has special meaning in economics, although its definition can seem somewhat tautological:  It’s the state of affairs where there is no impetus or force for change.  The textbook example is where the price in a...

Does KM Improve Profitability?

by Bruce | July 7, 2005 | Articles, Cultural Considerations, Finance, Knowledge Management, Practice Group Management, Strategy, Technology strategy

A fellow who does internal blogging for a Magic Circle firm (I’m not at liberty to say which one), and who is working on a Ph.D. in knowledge management, just asked me these questions via email, and I thought the subject matter would actually be of interest to...

Where Is Sally?, or Knowing Who You Need to Know

by Bruce | June 26, 2005 | Articles, Cultural Considerations, Knowledge Management, Practice Group Management, Technology strategy

Perhaps the most valuable achievement of a highly-functioning Knowledge Management system is the ability to identify a colleague within your firm who has pretty much the exact expertise you’re looking for, when you need it.  I call this the "Ask...

Blogs As KM Platforms: One Result Is In

by Bruce | June 24, 2005 | Articles, Cultural Considerations, Finance, Knowledge Management, Leadership, Practice Group Management, Technology strategy

I previously wrote on the notion of knowledge-focused enterprises (make that:  law firms) using internal, behind-the-firewall blogs as tools for "doing" Knowledge Management.  For example, if your firm has one or two individuals expert in...

The Internet’s First Golden Age Is Now

by Bruce | June 22, 2005 | Articles, Cultural Considerations, Globalization, Knowledge Management, Leadership, Practice Group Management, Strategy, Technology strategy

Are we entering the ‘Net’s first golden age? Wait a minute, you’re protesting, the first golden age in Internet Years was the dot-com bubble, no?   I actually think not. The dot-com bubble (in which I had a role on-stage in the chorus,...

When Yes, No, and Maybe Stop You From Deciding

by Bruce | June 21, 2005 | Articles, Cultural Considerations, Leadership, Practice Group Management, Strategy

"I won’t take yes for an answer" has been variously attributed to everyone from Groucho Marx to Samuel Goldwyn, but now Harvard Business School Professor Michael Roberto says there’s management wisdom in it.  True leaders, that is to say,...
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