by Bruce | October 1, 2020 | Articles, Build Back Better, Client Relationships, Cultural Considerations, Finance, Leadership, Marketing, Strategic Client Management, Strategy
The following article is by Janet Stanton, Partner, Adam Smith, Esq. Note: This article was recently sent to our subscriber list. (See what you’re missing??) Now that we are squarely in an era of new possibilities and are thoroughly inoculated to the notion...
by Bruce | September 29, 2019 | Articles, Client Relationships, Cultural Considerations, Marketing, Practice Group Management, Strategy
We would flatter ourselves to believe that even occasional readers know we believe fervently in basing our work on data and research, not just hunch and intuition. So we warmly welcomed it when PwC’s often useful “strategy + business” published a little bit ago an...
by Bruce | June 14, 2019 | Articles, Business Models, Client Relationships, Cultural Considerations, Finance, Leadership, Marketing, Partnership Structures, Strategy
Let’s open this third and final installment with the #1 question we’re most frequently asked about this model: Can one firm excel at being both a Maroon and a Gray? No. Or in the very best of circumstances, it’s extremely hard to do and it’s...
by Bruce | June 3, 2019 | Articles, Business Models, Compensation, Cultural Considerations, Finance, Leadership, Marketing, Partnership Structures, Strategy
We have never subscribed to the belief that law firms operate in a fundamentally undifferentiated industry—that each law firm competes with every other law firm—and that given the magic alignment of expertise, cost, and personal rapport, clients’ choice of law firms...
by Bruce | August 14, 2018 | Articles, Branding, Business Models, Client Relationships, Finance, Leadership, Marketing, Strategy, Technology strategy
We often ask law firms, “Who’s your competition?” The single most frequent response we get is, “Well, no one, really.” This is delusion on stilts. Every business, I would venture to extend that to any human organization, has competition,...
by Bruce | August 29, 2017 | About the Site, Articles, Globalization, Latin America, Marketing
In its latest issue, Dinero, Colombia’s most important business magazine, published an interview with our Bogotá-based Director, Antonio Leal Holguín. The interview is part of a special edition on law firms, which the magazine publishes once a year. The special...
