by Bruce | September 6, 2007 | Articles, Cultural Considerations, Knowledge Management, Practice Group Management, Strategy, Technology strategy
As I approach the 800th article I will have published here on "Adam Smith, Esq." (for those of you keeping score at home, this will be #797), I realize some topics are evergreen. It may be because they’re just intrinsically fascinating, as...
by Bruce | June 23, 2007 | Articles, Cultural Considerations, Globalization, Knowledge Management, Leadership, Practice Group Management, Strategy, Technology strategy
Sometimes we take our IT infrastructure for granted—too much so. In the last few weeks I’ve encountered a succession of stories where client relationships were strongly reinforced by astute deployment of IT assets. Call it the intersection of marketing and...
by Bruce | April 27, 2007 | Articles, Cultural Considerations, Knowledge Management, Leadership, Practice Group Management, Strategy
Could it be that "great teams are less productive?" That’s the headline that got my attention over at Harvard Business School’s Working Knowledge. As it turns out, there is understandable tension between "learning" and...
by Bruce | April 3, 2007 | Articles, Finance, Globalization, Knowledge Management, Strategy, Technology strategy
Eagle-eyed readers of my article reporting on my conversation with Ralph Baxter may have spotted where Ralph’s essay that I referred to was published: On Legal OnRamp. For the rest of you, if you haven’t heard of Legal OnRamp, I intend to...
by Bruce | April 2, 2007 | Articles, Globalization, Knowledge Management, Practice Group Management, Technology strategy
Heard of "Web 2.0?" Good; I thought so. Care to define it? Right; I also thought so. It can be a slippery concept, unusually prone to the "eye of the beholder" syndrome, but the uber -article about Web 2.0 was written by Tim...
by Bruce | February 21, 2007 | Articles, Knowledge Management, Practice Group Management, Strategy, Technology strategy
This morning I delivered the keynote at the Ark Group’s two-day conference starting here in New York, "Best Practices & Management Strategies for Legal Library & Information Service Centers." My keynote was titled "The Law Library of the...
