by Bruce | September 21, 2004 | Articles, Technology strategy
That IT professionals can’t "speak" to business professionals and vice versa is a universally recognized truism. (To paraphrase Mae West, "Men and women have nothing in common; all men think about is women, but all women think about is...
by Bruce | September 15, 2004 | Articles, Technology strategy
IT security, like Mom and apple pie, is something everyone’s in favor of. That’s why it’s interesting to see what an authoritative publication like CIO magazine finds out when it does a survey of the global state of the art (in this case,...
by Bruce | September 9, 2004 | Articles, Technology strategy
Speaking of disaster recovery (the preferred term, with a nuanced difference, is "business continuity"), how would you stress-test your plans? Some months ago, I wrote about how the Department of Homeland Security should learn "best...
by Bruce | August 17, 2004 | Articles, Technology strategy
Continuing the debate about the strategic value of IT, The McKinsey Quarterly weighs in with a piece surveying research conducted with the London School of Economics that chalks up improved productivity to better management, period, end of story—without regard...
by Bruce | August 16, 2004 | Articles, Knowledge Management, Strategy, Technology strategy
Can IT no longer confer a competitive advantage? According to the well-publicized writings of Nicholas Carr, it no longer can. Whereas American Airlines’ famous SABRE reservation system provided a true, and enduring, competitive advantage decades ago (and...
by Bruce | August 8, 2004 | Articles, Technology strategy
Are law firm IT departments maturing to the point where they are coming to resemble corporate IT departments? According to a Baker-Robbins consultant, that time is nigh. The issues that corporations confront include: service level agreements outsourcing storage...