by Bruce | June 12, 2005 | Articles, Compensation, Cultural Considerations, Globalization, Knowledge Management, Leadership, Practice Group Management, Strategy, Technology strategy
Just why is that "doing" Knowledge Management at law firms seems so hard? Is KM itself simply an ineffable concept, meaning that virtually no two people agree on what it means? (And that, when they then try to go about it, the results are what...
by Bruce | June 9, 2005 | Articles, Finance, Globalization, Leadership, Strategy, Technology strategy
Now that pretty much everyone has tossed in their 2 cents on Thomas Friedman’s new book, "The Earth is Flat," to the point where a few people are saying enough is enough, I’d like to try to introduce a measured dose of calm and clarity about...
by Bruce | June 2, 2005 | About the Site, Articles, Compensation, Cultural Considerations, Finance, Globalization, Knowledge Management, Leadership, M&A, Marketing, Partnership Structures, Practice Group Management, Technology strategy
The long-awaited results (speaking for myself, at least) of the famous first-ever "Adam Smith, Esq." Reader Survey are now in, and I hasten to share them with you, dear reader, as audience participation was extremely strong, and gratifying. My...
by Bruce | June 1, 2005 | Articles, Finance, Globalization, Strategy, Technology strategy
My article at Law Technology News on Milbank’s outsourcing their wordprocessing to Chennai, India, is now up. How, you might well ask, could control-freak lawyers possibly cope with the news that their documents would not be processed under their...
by Bruce | May 26, 2005 | Articles, Cultural Considerations, Knowledge Management, Leadership, Practice Group Management, Strategy, Technology strategy
Few challenges within sophisticated and far-flung law firms seem as difficult to get right as Knowledge Management, and I’ve recently been exploring some theories as to why this is so. After all, lawyers of all people should excel at KM—information...
by Bruce | May 23, 2005 | Articles, Cultural Considerations, Knowledge Management, Practice Group Management, Strategy, Technology strategy
CIO Insight often is a good read because, for my money, they provide the clearest and most convincing links between "hey, that’s cool!" technology and the delivery of hardheaded on-the-ground value to management. Well, they’ve done it...