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“IT” Is A Portfolio

by Bruce | September 20, 2006 | Articles, Finance, Leadership, Strategy, Technology strategy

Is IT capable of providing a sustainable competitive advantage, as it has for American Airlines, Dell Computer, FedEx, and Wal-Mart, or is it a necessary—but not distinguishing—function that should be managed to operate smoothly at minimal cost (like...

“Does IT Matter?” Yes, If You Define Your Terms

by Bruce | September 11, 2006 | Articles, Cultural Considerations, Finance, Globalization, Leadership, Practice Group Management, Strategy, Technology strategy

In kicking off the core/required course "Strategic Technology & Innovation" that I’m teaching as an adjunct professor at SUNY/Stony Brook’s Graduate College of Business—a two-year program leading to an MBA for senior law firm managers...

All IT Is Not Created Equal

by Bruce | September 9, 2006 | Articles, Finance, Leadership, Strategy, Technology strategy

Does this sound like your firm?  IT is managed as one massive homogeneous lump, where the executive committee’s key concern seems to be managing (read: reducing) costs.  Now, reducing costs (or increasing productivity, or mitigating risk) may be fine...

A Lesson About Disappointing Clients (It Happens)

by Bruce | August 24, 2006 | About the Site, Articles, Cultural Considerations, Technology strategy

My apologies! For the past 18 hours, "Adam Smith, Esq." has been offline due to a server failure at my hosting provider.   I have had several email and one phone conversation with them and they understand that, while I’ve been very pleased...

Benchmark Your Firm on HR/Professional Support Staff Issues (Right Here, Right Now)

by Bruce | August 21, 2006 | Articles, Compensation, Cultural Considerations, Finance, Practice Group Management, Strategy, Technology strategy

Eversheds has announced that it will be outsourcing almost 100 of its IT staff, "the bulk of its IT function," before the end of the year; those affected include the IT helpdesk, infrastructure teams, and IT training specialists.  According to Legal...

AreYou Thinking Statically or Dynamically?

by Bruce | August 13, 2006 | Articles, Compensation, Cultural Considerations, Finance, Leadership, Partnership Structures, Practice Group Management, Strategy, Technology strategy

Law Technology News has a panel—although it actually seems to be a list of isolated commentators, not an interactive group discussion—talking about "how the emergence of business intelligence financial analysis software is going to affect the legal...
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