Easing Out Under-Performers–Gracefully (Build Back Better)

The following column is by Janet Stanton, Partner, Adam Smith, Esq. One of the most vexing issues for law firms is that of under-performing lawyers.  And, let’s be clear from the get-go, we’re talking about chronic underperformance; not someone having, say, one bad...

Resilience & The Post-Covid World (Build Back Better): Part 3

When we ended Part 2 of this series, we had discussed the data showing (1) that the conventional wisdom about the AmLaw firms growing relentlessly to the sky was, uh, Fake News (h/t to Jae Um), (2) that the real picture is one of increasing segmentation among law...

Law Really Is a Client Service Business–So What Are the Implications? Strategic Client Management

The following column is by Janet Stanton, Partner, Adam Smith, Esq. This may come as news, and, perhaps unwelcome news, at that, to many lawyers.  That said, again and again and in study after study clients express their strong preference for lawyers and firms that...