by Bruce | January 12, 2021 | Articles, Client Relationships, Cultural Considerations, Marketing, Strategic Client Management, Strategy
The following column is by Janet Stanton, Partner, Adam Smith, Esq. This may come as news, and, perhaps unwelcome news, at that, to many lawyers. That said, again and again and in study after study clients express their strong preference for lawyers and firms that...
by Bruce | October 1, 2020 | Articles, Build Back Better, Client Relationships, Cultural Considerations, Finance, Leadership, Marketing, Strategic Client Management, Strategy
The following article is by Janet Stanton, Partner, Adam Smith, Esq. Note: This article was recently sent to our subscriber list. (See what you’re missing??) Now that we are squarely in an era of new possibilities and are thoroughly inoculated to the notion...
by Bruce | May 11, 2020 | About the Site, Articles, Business Models, Client Relationships, Cultural Considerations, Leadership, Strategy
This column is by Bruce MacEwen and Janet Stanton What do we know now that we did not know in January? Obviously, we know we’re in the grip of a global pandemic, which has precipitated a worldwide macroeconomic seizure comparable to the Great Depression, and that...
by Bruce | April 24, 2020 | Articles, Build Back Better, Client Relationships, Compensation, Cultural Considerations, Finance, Leadership
The following column was published on Thomson Reuters’ Legal Executive Institute site on April 20, 2020. We reprint it here by their courtesy. This 2-part series was written by Bruce MacEwen & Janet Stanton of Adam Smith, Esq. Over the past couple of weeks...
by Bruce | September 29, 2019 | Articles, Client Relationships, Cultural Considerations, Marketing, Practice Group Management, Strategy
We would flatter ourselves to believe that even occasional readers know we believe fervently in basing our work on data and research, not just hunch and intuition. So we warmly welcomed it when PwC’s often useful “strategy + business” published a little bit ago an...
by Bruce | August 26, 2019 | Articles, Business Models, Client Relationships, Compensation, Cultural Considerations, Finance, Leadership, Partnership Structures, Strategy
Has our first (and really only) answer to the question, “What is a corporation’s purpose?” been wrong for the last, oh, 40 or 50 years? The answer, pace Milton Friedman [see note at end], has of course been “shareholder value!” And now...
