by Bruce | September 29, 2019 | Articles, Client Relationships, Cultural Considerations, Marketing, Practice Group Management, Strategy
We would flatter ourselves to believe that even occasional readers know we believe fervently in basing our work on data and research, not just hunch and intuition. So we warmly welcomed it when PwC’s often useful “strategy + business” published a little bit ago an...
by Bruce | August 26, 2019 | Articles, Business Models, Client Relationships, Compensation, Cultural Considerations, Finance, Leadership, Partnership Structures, Strategy
Has our first (and really only) answer to the question, “What is a corporation’s purpose?” been wrong for the last, oh, 40 or 50 years? The answer, pace Milton Friedman [see note at end], has of course been “shareholder value!” And now...
by Bruce | June 14, 2019 | Articles, Business Models, Client Relationships, Cultural Considerations, Finance, Leadership, Marketing, Partnership Structures, Strategy
Let’s open this third and final installment with the #1 question we’re most frequently asked about this model: Can one firm excel at being both a Maroon and a Gray? No. Or in the very best of circumstances, it’s extremely hard to do and it’s...
by Bruce | April 22, 2019 | Articles, Client Relationships, Cultural Considerations, Innovative Managing Partners, Leadership, Partnership Structures, Practice Group Management, Recruiting, Strategy
The following column is by Janet Stanton, Partner, Adam Smith, Esq. The reason we’ve never written about gender diversity before is that there was frankly not much to say; regurgitating dispiriting statistics without offering credible remedy is not what we do. But...
by Bruce | November 5, 2018 | Articles, Business Models, Client Relationships, Cultural Considerations, Leadership, Practice Group Management, Strategy
There is only one valid definition of a business purpose: to create a customer. –Peter Drucker, The Practice of Management (New York,: Harper, 1st ed. 1954); Routledge, 2012, at p. 37 Urban legend has it that a Harvard Business School professor (who is never...
by Bruce | October 7, 2018 | Articles, Client Relationships, Cultural Considerations, Finance, Leadership, Practice Group Management, Strategy
Recent conversation with a veteran friend in the industry. He had correctly deduced from a recent column in these pages that I’m (re-)reading the all-time strategy classic Playing to Win by A.G. Lafley and Roger Martin (Harvard Business Review Press: 2013) and...
