by Bruce | December 29, 2017 | Articles, Branding, Business Models, Finance, Leadership, Partnership Structures, Practice Group Management, Strategy, Technology strategy
I’m coming to the conclusion that BigLaw is not one business, but two different businesses. Some firms (a minority) are in one business, but most firms are in another business entirely. Note what I am not saying: I’m not saying some firms have one business model and...
by Bruce | October 2, 2017 | Articles, Branding, Business Models, Compensation, Finance, Law Schools, Leadership, Recruiting
Across the pond from New York our friend Alex Novarese, editor in chief of Legal Business, just published his commentary Associate pay smoke screen: it’s fooling no-one, which notes “the emergence over the last two years of suspiciously co-ordinated attempts by London...
by Bruce | August 24, 2017 | Articles, Branding, Business Models, Finance, Leadership, Practice Group Management, Strategy
We haven’t talked yet about realization. Shall we? The first time I saw this chart, it hit me between the eyes; your reaction may be similar. In a nutshell: Even if litigation “demand” is more or less steady, what about revenue to law firms from that demand? In...
by Bruce | August 14, 2017 | Articles, Branding, Business Models, Client Relationships, Marketing, Strategy
The following guest column is by Richard Hinwood, based in London. Richard is the Head of Strategy & Chief of Staff at Withers. As Head of Strategy, Richard leads the formulation and implementation of firm-wide strategy and business planning across the...
by Bruce | July 17, 2017 | Articles, Branding, Client Relationships, Marketing
A parable of client service in four acts. The wireless providers’ market in the US (AT&T, Verizon, Sprint, T-Mobile) has achieved saturation. Subject to rounding errors, every American from age 10 to age 90 has a smartphone. Among the providers, it’s a...
by Bruce | September 14, 2015 | Articles, Branding, Business Models, Client Relationships, Cultural Considerations, Finance, Leadership, Marketing, Strategy
I’ve previously mentioned the Business Leadership Summit being organized by The Lawyer, taking place in London September 22—23. (More information here; registration here.) On the afternoon of Wednesday 23 September I will be moderating a panel (3:30 pm –...
