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10 mistakes law firms make in managing their client relationships…
The importance of enhanced client focus continues to ratchet up. With good reason. In the “battle for market share” your current clients are both more valuable and vulnerable than before..
read more +Adam Smith RIP (232 Years Ago)
July 17, 1790, Edinburgh. He is buried in Canongate Kirkyard on the Royal Mile.
Supply Chains Aren’t Just for Manufacturers
Yes, I'm looking at you, law firm leaders. You, too, have a supply chain. It's time to start thinking of it that way. May we take a step back for a moment? From the redoubtable St. Louis Fed comes a study Supply Chain Disruptions and Inflation During COVID-19 that...
“Everything Must Go!” (Your Office Edition)
Two plus years after the simultaneous worldwide Office Exodus ("Everybody out of the building!") at the onset of this pandemic, we are at last beginning to emerge from the by-guess-and-by-golly finger-in-the-air period of figuring out what WFH (thank you, Zoom, Webex,...
Juneteenth
Fun With Rate Increases: How High is Too High?
A few days ago the intrepid and data-tropic Bloomberg Law reporter Roy Strom published Big law rates topping $2,000 leave value 'in the eye of the beholder.' Roy is a friend (disclosure!) but his story prompted some reflections hereabouts on "How high is too high?" ...