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Cross-serving vs. Cross-selling; yes, there’s a difference
The following column is by Janet Stanton, Partner, Adam Smith, Esq., LLC–Bruce Firms are increasingly realizing the value of expanding relationships with their existing clients – be it involving more partners, additional practice areas, offices or other... read more +Cross-serving vs. Cross-selling; yes, there’s a difference
The following column is by Janet Stanton, Partner, Adam Smith, Esq., LLC--Bruce Firms are increasingly realizing the value of expanding relationships with their existing clients – be it involving more partners, additional practice areas, offices or other services. ...
Geography is [not] Destiny
A few weeks ago a law land journalist asked us if we had any insights to offer about the above-average rate of expansion of law firms in a particular US metro market—which itself had been expanding at an above-market rate in business investment and population. This...
RIP Adam Smith
Born in Kirkcaldy, Scotland, 5 June1732. Died in Edinburgh July 17, 1790 at age 67. Had he lived to today he would have been 293.
10 mistakes law firms make in managing their client relationships…
The importance of enhanced client focus continues to ratchet up. With good reason. In the “battle for market share” your current clients are both more valuable and vulnerable than before..