by Bruce | September 9, 2004 | Articles, Technology strategy
Speaking of disaster recovery (the preferred term, with a nuanced difference, is "business continuity"), how would you stress-test your plans? Some months ago, I wrote about how the Department of Homeland Security should learn "best...
by Bruce | August 17, 2004 | Articles, Technology strategy
Continuing the debate about the strategic value of IT, The McKinsey Quarterly weighs in with a piece surveying research conducted with the London School of Economics that chalks up improved productivity to better management, period, end of story—without regard...
by Bruce | August 16, 2004 | Articles, Knowledge Management, Strategy, Technology strategy
Can IT no longer confer a competitive advantage? According to the well-publicized writings of Nicholas Carr, it no longer can. Whereas American Airlines’ famous SABRE reservation system provided a true, and enduring, competitive advantage decades ago (and...
by Bruce | August 8, 2004 | Articles, Technology strategy
Are law firm IT departments maturing to the point where they are coming to resemble corporate IT departments? According to a Baker-Robbins consultant, that time is nigh. The issues that corporations confront include: service level agreements outsourcing storage...
by Bruce | July 26, 2004 | Articles, Cultural Considerations, Leadership, Technology strategy
What is the proper role of a CIO in a law firm (or in a large corporation)? Too often, the answer is painfully unclear, and it reflects the "can’t live with it, can’t live without it" attitude many non-geeks have towards technology. ...
by Bruce | July 12, 2004 | Articles, Finance, Technology strategy
CIO Magazine, normally what I would characterize as a publication with a somewhat retiring approach to matters, headlines on this month’s cover, "The Sarbox Conspiracy." Who’s conspiring against whom? A brief historic detour, first: ...