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The Fable of Starbucks

by Bruce | September 8, 2024 | Articles, Branding, Business Models, Cultural Considerations, Leadership, Strategy

Few brands are more prominent in our daily lives (well, at least if you’re a Western world urban dweller) than Starbucks.  Its rise to prominence has become standard-issue corporate lore: From its single Seattle store founding in 1971 to Howard Schultz’s...

Why Does Intake Matter? It’s the Future of your Firm

by Bruce | June 6, 2024 | Articles, Branding, Business Models, Client Relationships, Finance, Leadership, Marketing, Strategic Client Management

This column is by Janet Stanton, Partner, Adam Smith, Esq. At far too many law firms, client or matter intake consists of a perfunctory credit and conflicts check, and you’re off to the races.  This forfeits the opportunity to intentionally and purposefully manage the...

If Supply Grows Faster Than Demand,…

by Bruce | May 8, 2024 | Articles, Business Models, Compensation, Cultural Considerations, Finance, Leadership, Partnership Structures, Strategy

Sometimes it’s the quiet, seemingly unremarkable, things that  ultimately rear up and bite you.   Here may, or may not, be one. Let’s start with this chart from Thomson Reuters redoubtable annual Report on the State of the US Legal Market (here, the 2024 edition...

Three Cheers for Black Box Comp

by Bruce | February 1, 2024 | Articles, Compensation, Cultural Considerations, Finance, Leadership, Partnership Structures, Practice Group Management, Strategy, Technology strategy

When it comes to partner pay, the first thing everyone salaciously wants to know is “how high is up?”  And second by a nose is probably “Who’s on top and by how much, especially compared to me?” Please, people, we can do better than this. (You have to admit it sounds...

The Associate Salary Wars Yet Again

by Bruce | December 18, 2023 | About the Site, Articles, Business Models, Compensation, Cultural Considerations, Finance, Leadership, Partnership Structures, Recruiting

“Cravath To A Million Squillion!” Sorry, but we’ve seen this dance so many times before that, you have to admit, we all know the script by heart.  Cravath (or other blue chip firm [insert here]) bumps up associates’ salaries across the board by an average of...

RIP Stroock (1876–2023)

by Bruce | November 16, 2023 | About the Site, Articles, Cultural Considerations, Finance, Leadership, NewLaw, Practice Group Management, Strategy

Irish BIshop George Berkeley (1685–1753) famously asked, “if a tree falls in the forest and no one is present to hear it, would there be a sound?”  His notion is neither as cutesy nor as vexed as it might strike you, but a snappy and memorable...
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