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Commodization: Threat or Menace?

by Bruce | March 31, 2006 | Articles, Cultural Considerations, Finance, Globalization, Knowledge Management, Leadership, Partnership Structures, Strategy, Technology strategy

Legal Week sounds the alarm about the coming of the "procurement professionals" to the selection and hiring of outside counsel, and predicts, based upon their impact in other sectors: at least a 15% reduction in fees; greater objectivity in the selection...

Morrison & Foerster’s “AnswerBase” KM Initiative: Learning from Wal-Mart

by Bruce | March 25, 2006 | Articles, Cultural Considerations, Knowledge Management, Practice Group Management, Technology strategy

When I wrote about the Baker-Robbins/LegalWorks KM conference, I purposely left out the most impressive application/presentation of them all:  Morrison & Foerster’s Oz Benamram discussing "AnswerBase," the firm’s new KM system which will...

The Baker-Robbins/LegalWorks KM Forum

by Bruce | March 24, 2006 | Articles, Compensation, Cultural Considerations, Knowledge Management, Leadership, Practice Group Management, Technology strategy

Knowledge Counsel Forum, Westin Times Square, March 23–24, 2006 Sponsored by Baker Robbins and West Legalworks I attended this conference and want to report on it. I don’t plan to cover this as a court reporter or even as a conventional journalist on a...

SUNY/Stony Brook’s MBA for Law Firm Leaders Launches Next Month

by Bruce | March 16, 2006 | Articles, Finance, Globalization, Knowledge Management, Leadership, Marketing, Practice Group Management, Strategy, Technology strategy

Reminder & Update:  The SUNY/Stony Brook MBA Program exclusively for law firm managers is starting the last week of April.  I’m a faculty member, teaching the core (a/k/a required) course, "Strategic Technology & Innovation," and we...

The London-Based “PM Forum” and Blogs as Professional Communities

by Bruce | March 15, 2006 | About the Site, Articles, Cultural Considerations, Globalization, Knowledge Management, Marketing, Practice Group Management

Nadia Cristina, Managing Editor of London-based pm magazine, who was gracious enough to agree to an interview when I was over there last fall, just forwarded one of the fruits of that meeting to me, an article I co-authored with Bruce Marcus titled...

How Do You Know If The Troops Got “The Memo”?

by Bruce | February 27, 2006 | Articles, Cultural Considerations, Knowledge Management, Leadership, Practice Group Management, Strategy, Technology strategy

My professional friend Rob Cross is a professor of management at the University of Virginia and, I think it’s safe to say, the leader in applying "social network analysis" (SNA) to business and professional organizations.   SNA is nothing...
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