by Bruce | June 14, 2005 | Articles, Cultural Considerations, Knowledge Management, Practice Group Management, Technology strategy
"It’s not what you know, it’s who you know?" Agree or disagree, but there’s no doubt a key capability of a law firm’s KM initiative—assuming you actually want your attorneys to use it—is some capability for finding...
by Bruce | June 12, 2005 | Articles, Compensation, Cultural Considerations, Globalization, Knowledge Management, Leadership, Practice Group Management, Strategy, Technology strategy
Just why is that "doing" Knowledge Management at law firms seems so hard? Is KM itself simply an ineffable concept, meaning that virtually no two people agree on what it means? (And that, when they then try to go about it, the results are what...
by Bruce | June 2, 2005 | About the Site, Articles, Compensation, Cultural Considerations, Finance, Globalization, Knowledge Management, Leadership, M&A, Marketing, Partnership Structures, Practice Group Management, Technology strategy
The long-awaited results (speaking for myself, at least) of the famous first-ever "Adam Smith, Esq." Reader Survey are now in, and I hasten to share them with you, dear reader, as audience participation was extremely strong, and gratifying. My...
by Bruce | May 26, 2005 | Articles, Cultural Considerations, Knowledge Management, Leadership, Practice Group Management, Strategy, Technology strategy
Few challenges within sophisticated and far-flung law firms seem as difficult to get right as Knowledge Management, and I’ve recently been exploring some theories as to why this is so. After all, lawyers of all people should excel at KM—information...
by Bruce | May 23, 2005 | Articles, Cultural Considerations, Knowledge Management, Practice Group Management, Strategy, Technology strategy
CIO Insight often is a good read because, for my money, they provide the clearest and most convincing links between "hey, that’s cool!" technology and the delivery of hardheaded on-the-ground value to management. Well, they’ve done it...
by Bruce | May 23, 2005 | Articles, Cultural Considerations, Globalization, Knowledge Management, Leadership, Partnership Structures, Practice Group Management, Strategy, Technology strategy
Professor Carley, as well as a frequent correspondent who I will identify only as the director of KM at an AmLaw 100 firm, have come through. First, Professor Carley provided a working paper on the Enron email database, and told me that under the auspices of her...
