by Bruce | May 12, 2005 | Articles, Knowledge Management, Marketing, Strategy, Technology strategy
If "three anecdotes constitute a trend," as journalists say, then I’m here to report an optimistic development. First, as my friend Denise Howell reports, her firm, Reed Smith, announced yesterday the formal launch of...
by Bruce | May 9, 2005 | Articles, Cultural Considerations, Leadership, Strategy, Technology strategy
This is a longish story from CIO Magazine, but a valuable one as it lives at the intersection of two topics readers repeatedly express great interest in: IT and leadership. Essentially a profile of John Hummel, CIO of Northern California-based Sutter Health...
by Bruce | May 7, 2005 | Articles, Cultural Considerations, Globalization, Knowledge Management, Leadership, Practice Group Management, Strategy, Technology strategy
My loyal correspondent Rob Hyndman pointed out a feature article in Legal Affairs, "Are Your Lawyers in New York or New Delhi?," which takes on the pregnant issue of outsourcing with, to my mind (and Rob’s), fairly underwhelming levels of...
by Bruce | May 5, 2005 | Articles, Cultural Considerations, Knowledge Management, Marketing, Strategy, Technology strategy
Are blogs by lawyers and law firms the hottest thing to appear on the marketing horizon? Well, yes, and no. (And both those articles are featured this morning on ALM Media’s law.com.) The first imagines that "Fred" can start a...
by Bruce | April 24, 2005 | Articles, Cultural Considerations, Finance, Leadership, Strategy, Technology strategy
A recurrent (and painful, at least to judge from readers’ emails) issue in complex law firms, as in other far-flung businesses, is a chronic disconnect between what management thinks IT should provide and IT’s ability or willingness to do so. From...
by Bruce | April 22, 2005 | Articles, Globalization, Leadership, Marketing, Strategy, Technology strategy
This post will be in the nature of "piling on," usually an indefensible tactic but, dear reader, as I hope you will agree in this case, justified as an exercise in overcoming what is for many practicing lawyers a nearly insurmountable allergic reaction to...
