by Bruce | August 12, 2008 | Articles, Globalization, Strategy, Technology strategy
With the news today that both Clifford Chance and Eversheds are ramping up their outsourcing initiatives in India (covered in The Lawyer and in LegalWeek), it’s timely to report on a panel on outsourcing that I attended last week at the ABA’s annual...
by Bruce | July 29, 2008 | Articles, Compensation, Finance, Strategy, Technology strategy
Earlier this month, I wrote a column "about wringing our hands" (its actual title was How High Quality Are Your Lawyers? And How Can You Tell?) and I’ve just received a most thoughtful email from Alec Guettel, one of the co-founders of Axiom...
by Bruce | July 14, 2008 | Articles, Cultural Considerations, Finance, Practice Group Management, Strategy, Technology strategy
Here’s an addendum to the coverage I gave to Eversheds’ Report on The Law Firm of the 21st Century, as well as to the story I published last month on the conference held here in New York sponsored by Eversheds. This email came in over the weekend...
by Bruce | June 13, 2008 | Articles, Globalization, Strategy, Technology strategy
Did you know that the venerable Booz Allen & Hamilton has truncated its name to "booz&co."? Not only abandoning a name with tremendous recognition and brand equity but, in a "what were they thinking!?" blunder, shining a spotlight on...
by Bruce | June 11, 2008 | Articles, Finance, Globalization, Practice Group Management, Strategy, Technology strategy
In the course of two hour-plus long interviews over the past couple of weeks with Ray Bayley, co-founder of NovusLaw, I learned that everything I thought I knew about outsourcing was wrong. Or rather, that I hadn’t thought about outsourcing, really, at all. Read...
by Bruce | April 10, 2008 | Articles, Cultural Considerations, Knowledge Management, Practice Group Management, Technology strategy
Here at "Adam Smith, Esq." I’ve written about Knowledge Management a fair amount, since it’s my belief that knowledge is what law firms sell. But despite the (I believe) inarguable centrality of KM to what we do, there are three enormous problems...