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The Billable Hour and [vs.?] Pricing AI-Driven Legal Services

by Bruce | September 17, 2024 | Articles, Business Models, Finance, Strategy, Technology strategy

A few weeks ago, we raised the topic with our friends at Thomson Reuters Legal Practice Management about what the consequences of a widespread deployment of Generative AI might portend for–you guessed it–the business of law firms, and in short order the...

Can Something Be Irresistible and Irrational at the Same Time?

by Bruce | August 13, 2024 | Articles, Finance

As we are all fellow members of the human race, I suspect you would join me in admitting that, yes, certain decisions and behaviors are indeed compelling (irresistible) and irrational (self-defeating from the perspective of the longer view).  We may not, indeed should...

Why Does Intake Matter? It’s the Future of your Firm

by Bruce | June 6, 2024 | Articles, Branding, Business Models, Client Relationships, Finance, Leadership, Marketing, Strategic Client Management

This column is by Janet Stanton, Partner, Adam Smith, Esq. At far too many law firms, client or matter intake consists of a perfunctory credit and conflicts check, and you’re off to the races.  This forfeits the opportunity to intentionally and purposefully manage the...

If Supply Grows Faster Than Demand,…

by Bruce | May 8, 2024 | Articles, Business Models, Compensation, Cultural Considerations, Finance, Leadership, Partnership Structures, Strategy

Sometimes it’s the quiet, seemingly unremarkable, things that  ultimately rear up and bite you.   Here may, or may not, be one. Let’s start with this chart from Thomson Reuters redoubtable annual Report on the State of the US Legal Market (here, the 2024 edition...

Is the American Legal Profession a Guild?

by Bruce | February 22, 2024 | About the Site, Articles, Cultural Considerations, Finance, Ineffable, Just Plain Interesting, Partnership Structures, Strategy

This is one in our occasional series of excerpts from my yet-to-be-published new book, treating, among other things, the historic roots of our profession tracing back to medieval guilds. I hope you enjoy, and, more importantly, that you provide any feedback,...

Three Cheers for Black Box Comp

by Bruce | February 1, 2024 | Articles, Compensation, Cultural Considerations, Finance, Leadership, Partnership Structures, Practice Group Management, Strategy, Technology strategy

When it comes to partner pay, the first thing everyone salaciously wants to know is “how high is up?”  And second by a nose is probably “Who’s on top and by how much, especially compared to me?” Please, people, we can do better than this. (You have to admit it sounds...
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