Giving New Meaning to 24/7

I for one am surprised this hasn’t happened sooner, but outsourcing administrative and staff functions—if not yet paralegal and even attorney functions—just got a high-visibility boost from the entry of Hildebrandt consulting into the sector. ...

Should You Be Holding a Monthly Press Conference?

A recurrent theme in the managerial literature surrounds the pitfalls and difficulties encountered when a line manager moves up to a "CXO" level position and must simultaneously shed the comfortable involvement with the day-to-day "transactional"...

Life (and Death?) of a Salesman

The marketing function at major firms has now received acceptance, albeit grudgingly at first.  Even advertising—tasteful black and white quarter-pages in The Wall Street Journal—is becoming more commonplace. But salespeople?!  For a certain...

One Global Desktop? Never Happen

The former IT director of Herbert Smith, the large UK firm, evaluates the state of the art on the lawyer’s desktop, and finds it deeply unsatisfactory. I told you that "lawyers live in Outlook," and evidently that’s more true than most people...

Do You Have the Stomach (or Brain?) for an Internal Firm Blog?

Michael Schrage of CIO Magazine has a characteristically sane and clear-eyed column about the value—and the concomitant risk—of free-wheeling internal corporate blogs, and he apparently has the goods on some in-house Fortune 500 examples. What topics do...

Michael Eisner or Michael Dell?

Law firms have the reputation of being—from an internal perspective—more "command and control" organizational environments than the typical corporation. Please, don’t get defensive:  What Fortune 500 has "classes" of...
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