by Bruce | September 8, 2015 | Articles, Client Relationships, Finance, Marketing, Strategy
A week or two ago, we were having drinks here in New York with two senior corporate partners at an AmLaw 25 firm that is quite self-aware enough to know it’s not in the realm of the super-elite, and the topic turned to pricing. A matter they’d both been...
by Bruce | August 19, 2015 | Articles, Business Models, Client Relationships, Finance, Marketing, Practice Group Management
Today I want to discuss what, I imagine, many readers will thing is a hare-brained idea; and then I want to explain why, if you adopted this idea, your own behavior would change such that it might not end up being hare-brained in the least. Both dimensions of this...
by Bruce | July 22, 2015 | Articles, Client Relationships
The doughty team from St. Michael’s Episcopal is now roughly two months into our engagement of an AmLaw 100 firm to help assess the zoning, land use, “open space,” and other issues surrounding our vacant corner lot and opportunities for development....
by Bruce | June 30, 2015 | Articles, Client Relationships, Cultural Considerations, Leadership, Practice Group Management
Two weeks ago we invited you to take a survey (three to five minutes of your time, tops) to try to get to the bottom of whether law firms are really "collegial and collaborative," as they are perennially asserting. If you missed your chance the first time...
by Bruce | June 16, 2015 | Articles, Client Relationships, Cultural Considerations, Marketing, Practice Group Management
We’ve written before about law firms’ nearly universal use of the terms “collegial” and “collaborative” to define what makes their cultures, each and every one, special. So indiscriminate is this usage that we find it not just...
by Bruce | May 19, 2015 | Articles, Client Relationships, Marketing
When we last left our intrepid band at St. Michael’s Episcopal Church interviewing law firms for advice on the church’s vacant, crying-out-for-development, corner lot (here’s the original column), we had just finished meeting with firms. Since then...