by Bruce | April 30, 2015 | Articles, Client Relationships
I’ve attended my fair share of live theater and more than my fair share of opera (the Met is within walking distance of where I live and work, a miracle for which I’m woefully unappreciative), and I hope you have as well. But how different would your...
by Bruce | April 14, 2015 | Articles, Business Models, Finance, Leadership, Strategy
Do you ever actually look hard at your firm’s overall business structure? No, really. Let’s go a step further. Stipulating arguendo that you are one of the rare few who do every once in awhile take a hard look, what do you then actually do about it? I...
by Bruce | April 1, 2015 | Articles, Globalization, Leadership
Just back from a week of meetings with law firms in Sao Paulo, and a few impressions are worth reporting. First of all, everyone—no surprise—has the political situation in Brazil on their minds front and center. President Dilma Rousseff’s approval ratings are...
by Bruce | March 19, 2015 | Articles, Cultural Considerations, Finance, Marketing, Practice Group Management, Strategy
The growth of professionals in Law Land with the word “pricing” in their title has been explosive over the past couple of years. It’s a trend we applaud loudly and fervently, so perhaps it’s worth a primer on how it’s done in the major...
by Bruce | February 27, 2015 | Articles, Business Models, Finance, Globalization, Strategy
Hallelujah! A profession just lost a very big round at the Supreme Court. I refer of course to the Court’s 6-3 ruling in North Carolina State Board of Dental Examiners v. FTC, finding that the dental examiners’ board attempting to prohibit nondentists from...
by Bruce | February 25, 2015 | Articles, Cultural Considerations, Finance, Leadership, Strategy, Technology strategy
“Innovation” seems to be on everyone’s lips these days. Among other things, the problems are: Many people, lawyers in particular, are stumped when it comes to describing what “innovation” actually is; Business history proves to a...