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10 mistakes law firms make in managing their client relationships…
The importance of enhanced client focus continues to ratchet up. With good reason. In the “battle for market share” your current clients are both more valuable and vulnerable than before..
read more +Credentials, Experience, or Passion?: Pick One
Thought experiment: Your firm needs a new CFO, and you've winnowed the search down to three candidates: one who aced the CPA exam and has a degree in accounting from a blue-chip school but has never worked in a law firm; one who is reasonably smart and an OK...
The CEO/CIO Partnership: Present and Accounted For?
A recurrent (and painful, at least to judge from readers' emails) issue in complex law firms, as in other far-flung businesses, is a chronic disconnect between what management thinks IT should provide and IT's ability or willingness to do so. From management's...
Unsustainable Trends Tend to Come to an End
You would think the lead of this Legal Times article, which follows, would be irresistible info for me to comment upon. But sometimes, no news is no news: "Law firms are back -- sort of. "Revenues and profits were up by nearly 10 percent in 2004, a...
Taking off the Firm’s Wraps: Time to Launch a Blog
This post will be in the nature of "piling on," usually an indefensible tactic but, dear reader, as I hope you will agree in this case, justified as an exercise in overcoming what is for many practicing lawyers a nearly insurmountable allergic reaction to...
“Reed Smith University” Six Months On
When it was first announced several months ago, I noted Reed-Smith's creation of an ambitious initiative into executive education called "Reed Smith University," created in partnership with the Wharton School of Business. At the time, I asked...
