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10 mistakes law firms make in managing their client relationships…
The importance of enhanced client focus continues to ratchet up. With good reason. In the “battle for market share” your current clients are both more valuable and vulnerable than before..
read more +KM, Meet “Peer Production”
Just why is that "doing" Knowledge Management at law firms seems so hard? Is KM itself simply an ineffable concept, meaning that virtually no two people agree on what it means? (And that, when they then try to go about it, the results are what...
Fail to Align Profit Expectations at Your Peril
I wrote a few days ago about "the cautionary tale of Coudert," but with more background emerging from Legal Week's excellent coverage, some additional insight into the firm's truly alarming predicament is possible. Let me preface all I'm about to say by...
“Managing Partner Magazine” Anybody Know This Pub?
"Managing Partner Magazine?" Calling all readers who may be familiar with this publication, which I have seen occasionally but perhaps not often enough, or not enough of—primarily because their website appears to hide all the good stuff. ...
Yeah, Yeah, Yeah, So the Earth is Flat? What Next?
Now that pretty much everyone has tossed in their 2 cents on Thomas Friedman's new book, "The Earth is Flat," to the point where a few people are saying enough is enough, I'd like to try to introduce a measured dose of calm and clarity about outsourcing, and...
Making it in New York: A Reminder that Manhattan is an Island
The percentage of AmLaw 200 firms with an office in New York is? 65%, with, according to The American Lawyer, more wannabe immigrants to New York in the wings. New York has always been known for two superficially contradictory, but I devoutly believe...