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10 mistakes law firms make in managing their client relationships…
The importance of enhanced client focus continues to ratchet up. With good reason. In the “battle for market share” your current clients are both more valuable and vulnerable than before..
read more +Back to the Office! (Say What?)
We've written that leaving the office was trivial, at least in retrospect--"fire alarm's going off, everyone leave the building"--but that returning is going to pose one of the most complex financial-cultural-operational-technological-recruiting &...
“We’re Insanely Busy” (Update), Plus: Who’s Getting the Work
Scorching new data out on the volume of deal-making over the last 12 months or so, from Refinitiv courtesy of The Wall Street Journal ("Cash-laden companies are on an M&A Spree"). Ready for some once-in-a-lifetime-career numbers?: In the first six months of 2021,...
We Have a Scal(ability) Problem
We’ve written at fair length about our “maroons/grays” model for segmenting the law firm industry. Essentially, the model rejects customary or traditional dimensions of “compare and contrast” including: Size (revenue or headcount) Type of firm (litigation boutique,...
“We’re Insanely Busy!”
If we've heard that once over the last couple of months..... It's getting to the point where we wonder if those words threaten to become the lyrics of the Great Summer of 2021 Breakout Pop Hit Single. Actually, we leave that to the Great Clive Davis and the demigods...
