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10 mistakes law firms make in managing their client relationships…
The importance of enhanced client focus continues to ratchet up. With good reason. In the “battle for market share” your current clients are both more valuable and vulnerable than before..
read more +Planning for the Unknowable: Part 1
As glimmers of dawn begin to appear (shock! awe! disbelief!) at the end of our long night of Covid, it seems timely to address the question of how leaders can plan for a new period that is completely unknowable. (I know, I know; "Don't jinx it, Bruce, by even...
Standout Reporting on A Systemic Problem
Every once in awhile, a piece of legal journalism--heck, we're not grading on a curve here, folks--business and economics journalism with the legal industry as its subject--is so thorough, nuanced, and generously sourced that it demands a tip of the hat. So with Kate...
Do/Don’t Return to the Office??
Will we or won't we? When do we or don't we? Return to the office, that is. Barrels of feckless virtual ink have been spilled on this topic for nearly two years, starting, say, late the week national lockdown became a real and not fantastical thing. Approaching the...
Happy Thanksgiving!
China 101
If you're like me, you may be troubled at the thought of all that you do not know or understand about China. And, if you realize the depth of your ignorance on something so important, you ask the smartest people you know about That Something what you should read on...
