Time for a Corporate CIO?

by | August 8, 2004 | Articles, Technology strategy

Are law firm IT departments maturing to the point where they are coming
to resemble corporate IT departments?  According to a Baker-Robbins consultant, that time is nigh.

The issues that corporations confront include:

  • service level agreements
  • outsourcing
  • storage management
  • disaster recovery, and
  • more sophisticated services including client relationship management
    (CRM) and enterprise resource planning (ERP).

For those heading up a multi-office firm’s IT operations, this is worth
a read.  (Yes, the author has a vested interest; but that also means
he’s well-positioned to understand the territory.  Caveat emptor.)

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