Where KM Meets Business Development Meets Existing Resources

by | October 31, 2005 | Articles, Cultural Considerations, Knowledge Management, Leadership, Strategy, Technology strategy

I’ve writtten before about
using blogs (and wikis and RSS) as knowledge management platforms in
law firms, but for my Edge International
presentation last week in London,
I developed the following diagram which encapsulates my thinking on
this:

Three of a firm’s most important functions—Knowledge
Management, Business Development, and use of Existing Resources—are
shown as primary activities, each with some overlap with the others.  The
intersections are:

  • Where KM meets Business Development, "Scratching the Itch," or being
    able to show a client your firm’s thinking on an issue they are facing
    at that very moment.
  • Where Business Development meets Leveraging Existing Resources, "Showing
    You Our Thinking," which is not only the most effective but essentially
    the only credible way to demonstrate your firm’s all-around smarts
    (merely reciting or asserting it cuts no mustard).
  • Where Leveraging Existing Resources meets KM, "Professional Development."

Blogs support all these indispensable strategic functions, and are therefore
at the universal intersection set.

Update: 1 Nov, 8:20 am Thanks, Malcolm! [A colleague’s take on the above post. Best line: "A resource is an asset with a job."]

Also: Think about your firm’s stored repository of knowledge as something your professionals need to be "fluent" in; and profit will follow.

Print Version| Share on LinkedIn

Related Articles

Email Delivery

Get Our Latest Articles Delivered to your inbox +
X

Sign-up for email

Be the first to learn of Adam Smith, Esq. invitation-only events, surveys, and reports.





X

Get Our Latest Articles Delivered to Your Inbox

Like having coffee with Adam Smith, Esq. in the morning (coffee not included).

Oops, we need this information
Oops, we need this information
Oops, we need this information

Thanks and a hearty virtual handshake from the team at Adam Smith, Esq.; we’re glad you opted to hear from us.

What you can expect from us:

  • an email whenever we publish a new article;
  • respect and affection for our loyal readers. This means we’ll exercise the strictest discretion with your contact info; we will never release it outside our firm under any circumstances, not for love and not for money. And we ourselves will email you about a new article and only about a new article.

Welcome onboard! If you like what you read, tell your friends, and if you don’t, tell us.

PS: You know where to find us so we invite you to make this a two-way conversation; if you have an idea or suggestion for something you’d like us to discuss, drop it in our inbox. No promises that we’ll write about it, but we will faithfully promise to read your thoughts carefully.

close window