What Keeps Managing Partners Awake at Night?

I am happy to report that I will have an opportunity to write for the "Management" column that appears monthly in The American Lawyer.  The column’s target audience is managing partners/managing committees, executive directors, practice group...

Do Your CFO and KM Leader Talk?

"Business intelligence" software?   Who could argue with that?  Actually, it would help to be able to define it first, so particularly if this is a new jargon-bite to you, the always-insightful and articulate Monica Bay is a must-read. ...

Cravath Closes at 43-7/8, Down 1/4

Here’s a thought experiment:  What if law firms could become publicly traded companies? In the UK, it’s not going to be a thought experiment much longer.  Under a proposal approved by The Law Society (more or less their ABA), non-lawyers will...

What’s the ROI on Our Marketing Effort? I’m Glad You Asked

"Marketing" a law firm, to many partners (and some burned marketing directors, I can only imagine), remains in too many circles a dirty word.  Why is this, and what, if anything, can be done about it? As someone married to a senior marketing and...

JD’s vs. MBA’s & The Eagle vs. The Team

"As with most significant changes in a law firm, change is driven by clients."  So says the estimable Doug Caddell, CIO of Foley & Lardner.  The specific change he has in mind—and which he forecasts with confidence will come...

CRM vs. “Knowledge is Power”

Client relationship management (CRM) systems have achieved ubiquity in F1000 firms, but their usefulness, and even their feasibility, in law firms has been, shall we say, less certain.  [Jargon time-out:  "CRM" systems are designed to capture, in...
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