Video: Market Segmentation

Recently I had a chance to sit down with Ralph Baxter here in New York for an interview that was just released under the auspices of Thomson Reuters’ Legal Executive Institute. I invite you to take a look and of course to comment.  

Articles, Business Models, Client Relationships, Finance, Leadership, Strategy

How (Not) To Decide

Presumably you make decisions all the time, in managing your matters, selecting strategies and tactics, and of course outside the work environment as well—with your spouse or significant other, family, and pets; in the context of your church/synagogue/club/neighborhood; and on and on. If you’re in a position of leadership at your firm, you make different
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Articles, Leadership, Strategy

Leadership: And How to Squander It

Altman Weil’s annual Law Firms in Transition survey, the 2015 edition, was just published, and as usual it makes for some fascinating reading—at least for me and I suspect for many of the devotees of Adam Smith, Esq. As you may know, this is the seventh year they’ve done this survey in more or less
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Articles, Client Relationships, Leadership, Partnership Structures, Practice Group Management, Strategy

Letter from the Pacific Northwest

This fall we had the opportunity to spend a fair amount of time in the Pacific Northwest—multiple trips to Seattle and Portland—and became better acquainted with the dynamics of that particular local/regional legal market. No mention of those two cities would be complete without citing their fascination with all things (a) artisanal; (b) coffee-related; and
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Articles, Business Models, Cultural Considerations, Globalization, Leadership, M&A, Strategy

Letter from London: Part II

This is the second in a two-part series recapping some of our thoughts, analyses, and impressions gleaned during our time in London late last month.  The first installment, where we discussed Business Models and Compensation, is here. Today’s topics are Efficiency and innovation, and the Challenge of geography (as in running a multi-jurisdiction, potentially multi-continental,
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Articles, Business Models, Cultural Considerations, Globalization, Leadership, Strategy, Technology strategy

Profit and Delusion

The following is reproduced from LegalBusiness with the kind permission of the author, Tony Griffiths, who heads the London office of K&L Gates. Many centuries ago while studying law as an undergraduate, a particularly inspiring corporate law lecturer suggested that I might want to read a book on management theory, as well as immersing myself in
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Articles, Business Models, Client Relationships, Finance, Strategy

Letter from London: Part I

We recently returned from London on business, and this will be the first of a few installments presenting our thoughts given the benefit of 17 meetings in five business days. As you know, we work globally with firms of all sizes in a wide variety of markets with every permutation of office footprint and practice
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Articles, Client Relationships, Compensation, Leadership, Partnership Structures, Strategy

Law Firm Leaders Dinner: Seattle 15 Oct

We know many of our loyal readers are based in the Pacific Northwest, and for those who might find themselves in Seattle on Thursday, October 15th, we invite your attention to the Puget Sound Chapter of the Association of Legal Administrators’ annual Law Firm Leaders Dinner. Here’s what you need to know: 5:30 – 8:30
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About the Site, Articles, Leadership, Strategy

Different Price Points/One Brand?

I’ve previously mentioned the Business Leadership Summit being organized by The Lawyer, taking place in London September 22—23. (More information here; registration here.) On the afternoon of Wednesday 23 September I will be moderating a panel (3:30 pm – 4:30 pm) on “The Law Firm of Tomorrow,” which will include Charles Martin, Senior Partner, Macfarlanes; Darryl Cooke, Managing Partner,
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Articles, Branding, Business Models, Client Relationships, Cultural Considerations, Finance, Leadership, Marketing, Strategy

The Bergdorf Effect

A week or two ago, we were having drinks here in New York with two senior corporate partners at an AmLaw 25 firm that is quite self-aware enough to know it’s not in the realm of the super-elite, and the topic turned to pricing. A matter they’d both been working on since earlier this year
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Articles, Client Relationships, Finance, Marketing, Strategy