The Client Seat: Coda

The final installment in the saga of our intrepid volunteers of St. Michael’s Episcopal Church wrestling with the hairball of New York City land use, zoning, landmarks, and countless other laws and regulations in trying to reach what should be a simple factual/legal conclusion: How many developable square feet, as of right, pertain to our
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Articles, Client Relationships, Finance, Ineffable

Video: Market Segmentation

Recently I had a chance to sit down with Ralph Baxter here in New York for an interview that was just released under the auspices of Thomson Reuters’ Legal Executive Institute. I invite you to take a look and of course to comment.  

Articles, Business Models, Client Relationships, Finance, Leadership, Strategy

Profit and Delusion

The following is reproduced from LegalBusiness with the kind permission of the author, Tony Griffiths, who heads the London office of K&L Gates. Many centuries ago while studying law as an undergraduate, a particularly inspiring corporate law lecturer suggested that I might want to read a book on management theory, as well as immersing myself in
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Articles, Business Models, Client Relationships, Finance, Strategy

Different Price Points/One Brand?

I’ve previously mentioned the Business Leadership Summit being organized by The Lawyer, taking place in London September 22—23. (More information here; registration here.) On the afternoon of Wednesday 23 September I will be moderating a panel (3:30 pm – 4:30 pm) on “The Law Firm of Tomorrow,” which will include Charles Martin, Senior Partner, Macfarlanes; Darryl Cooke, Managing Partner,
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Articles, Branding, Business Models, Client Relationships, Cultural Considerations, Finance, Leadership, Marketing, Strategy

The Bergdorf Effect

A week or two ago, we were having drinks here in New York with two senior corporate partners at an AmLaw 25 firm that is quite self-aware enough to know it’s not in the realm of the super-elite, and the topic turned to pricing. A matter they’d both been working on since earlier this year
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Articles, Client Relationships, Finance, Marketing, Strategy

Your Opinion Please on the AmLaw Numbers

Last week I published a column asking you to weigh in on how reliable you believe the AmLaw numbers to be – and your firm’s degree of participation in the survey. (Firms that aren’t AmLaw reporting firms can simply record that fact as their answer.) Our reasons for doing this are utterly straightforward: The AmLaw rankings
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Articles, Compensation, Finance

How Reliable are the AmLaw Numbers?

The AmLaw rankings have been with us for over thirty years, and despite the evergreen complaints about their design, purpose, impact, and reliability, to our knowledge no one has ever tried to systematically ask AmLaw firms themselves whether and to what extent they actually comply in reporting accurate data.  We think it’s time to take a look. We
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Articles, Finance, Partnership Structures, Recruiting

A Client Value Guarantee?

Today I want to discuss what, I imagine, many readers will thing is a hare-brained idea; and then I want to explain why, if you adopted this idea, your own behavior would change such that it might not end up being hare-brained in the least. Both dimensions of this discussion, I believe, have value, although
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Articles, Business Models, Client Relationships, Finance, Marketing, Practice Group Management

R&D for law firms: Can we learn from Corporate America?

Today’s column is by Janet Stanton, Partner, Adam Smith, Esq. It’s a truth universally acknowledged that Law Land resists change like the plague. And, yes, this is pretty widely attributed to the phenom known as the “lawyer personality,” characterized by an almost pathological aversion to risk.  But let’s unpack this a bit to better understand
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Articles, Finance, Leadership, Strategy, Technology strategy

Designing the Future Law Firm

You may have heard about the Business Leadership Summit being organized by The Lawyer, taking place in London September 22—23. (More information here; registration here.) The theme is “embracing change in the delivery of legal services,” and here are are a few of the highlights: The keynote speaker on Day 2 will be Peter Kalis,
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Articles, Business Models, Finance, Partnership Structures, Strategy