My Kingdom for a Horse: The Psychology of Pricing

The following guest column is by Richard Hinwood, based in London. Richard is the Head of Strategy & Chief of Staff at Withers.  As Head of Strategy, Richard leads the formulation and implementation of firm-wide strategy and business planning across the...

A Parable of Client Service: Coda

A few weeks ago I related the tale of our abortive foray into changing wireless service providers from AT&T to Verizon, which provided rich material for reflections on client service.  If you missed it, the original story is here. With dismay, I must report a...

Question of the Month #3: Best measure of law firm performance?

Steven Brill’s audacious decision to publish AmLaw profits per partner figures starting over three decades ago was without question the single most brilliant journalistic stroke Law Land trade media has ever experienced, creating an enduring franchise to this day....

Question of the Month #2: Report & Commentary

This column is by Janet Stanton, Partner, Adam Smith, Esq. The second Question of the Month was: “Does the partnership form remain the optimal structure for law firms?” This resulted from our musing a couple of years ago, “Would any corporation reorganize...

Key Pages of Our Site Now in Spanish

With the addition to our team of Antonio Leal Holguin, our Director based in Bogota, it was time to add a Spanish language version of key pages of our site.  They are: Our services and what we do (this also links to case studies in Spanish); Bruce’s background;...
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