by Bruce | July 24, 2017 | Articles, Business Models, Cultural Considerations, Finance, Leadership, Partnership Structures, Practice Group Management, Strategy
This article is by Janet Stanton, Partner, Adam Smith, Esq.: “Non-lawyers.” This is the prevailing term for business professionals employed at law firms. Really? Let’s just start with the fact that it’s insulting to be defined by what you are not. (Thought experiment:...
by Bruce | July 19, 2017 | About the Site, Articles, Latin America
With the addition to our team of Antonio Leal Holguin, our Director based in Bogota, it was time to add a Spanish language version of key pages of our site. They are: Our services and what we do (this also links to case studies in Spanish); Bruce’s background;...
by Bruce | July 17, 2017 | Articles, Branding, Client Relationships, Marketing
A parable of client service in four acts. The wireless providers’ market in the US (AT&T, Verizon, Sprint, T-Mobile) has achieved saturation. Subject to rounding errors, every American from age 10 to age 90 has a smartphone. Among the providers, it’s a...
by Bruce | July 12, 2017 | About the Site, Articles
Dear hyper-connected readers: “Due to popular demand,” as they say, we have now incorporated a magic LinkedIn Share button in the footer of every article and column we publish. It appears at the bottom of every page of multi-page articles, not just the...
by Bruce | July 10, 2017 | Articles, Business Models, Partnership Structures, Question of the Month, Strategy
Over the past few decades, every other sizable sector of the professional services industry has switched wholesale from being organized as partnerships to being organized as corporations. This includes: Management consultants, such as McKinsey, BCG, and Bain;...
