by Bruce | December 6, 2015 | Articles, Cultural Considerations, Practice Group Management
A week or so ago, I happened across a training manual offering instructions on proper behavior within organizations. Here I take the liberty of quoting extensively from it. I ask one favor of you and one element of forbearance. The favor is to kindly ask yourself as...
by Bruce | December 1, 2015 | Articles, Business Models, Client Relationships, Compensation, Cultural Considerations, Leadership
A few months ago we invited you all to take a survey addressing how truly “collegial and collaborative” your firm is, and how well prepared you felt (a) to be able to knowledgeably point clients towards cross-serving opportunities and (b) to be rewarded...
by Bruce | November 27, 2015 | Articles, Leadership, Technology strategy
IBM Watson. Google’s driverless cars. Uncanny recommendations from Amazon, Siri, and Google Now. Not to mention the Financial Times/McKinsey Business Book of the Year Award for 2015 going to Martin Ford’s Rise of the Robots: Technology and the threat of a...
by Bruce | November 26, 2015 | Articles
Thanksgiving–in the truest sense of gratitude for all we have been given–is hardly for Americans only.
by Bruce | November 17, 2015 | Articles, Client Relationships, Finance, Ineffable
The final installment in the saga of our intrepid volunteers of St. Michael’s Episcopal Church wrestling with the hairball of New York City land use, zoning, landmarks, and countless other laws and regulations in trying to reach what should be a simple...
by Bruce | November 16, 2015 | Articles
by Bruce | November 11, 2015 | Articles, Business Models, Client Relationships, Finance, Leadership, Strategy
Recently I had a chance to sit down with Ralph Baxter here in New York for an interview that was just released under the auspices of Thomson Reuters’ Legal Executive Institute. I invite you to take a look and of course to comment.
by Bruce | November 4, 2015 | Articles, Leadership, Strategy
Presumably you make decisions all the time, in managing your matters, selecting strategies and tactics, and of course outside the work environment as well—with your spouse or significant other, family, and pets; in the context of your...
by Bruce | October 30, 2015 | Articles, Client Relationships, Leadership, Partnership Structures, Practice Group Management, Strategy
Altman Weil’s annual Law Firms in Transition survey, the 2015 edition, was just published, and as usual it makes for some fascinating reading—at least for me and I suspect for many of the devotees of Adam Smith, Esq. As you may know, this is the seventh year...
by Bruce | October 23, 2015 | Articles, Business Models, Cultural Considerations, Globalization, Leadership, M&A, Strategy
This fall we had the opportunity to spend a fair amount of time in the Pacific Northwest—multiple trips to Seattle and Portland—and became better acquainted with the dynamics of that particular local/regional legal market. No mention of those two cities would be...
