But I Don’t Want to Change!

In a happy confluence, two articles which are far stronger together than is either alone were pointed out to me today by two loyal readers.  The first is The American Lawyer‘s current "Management" column, about Customer Relationship Management...

Practice Group Management & Business Plans

A theme I want to develop, and which I’ve alluded to before, is the impact that "Practice Group Management" can have on a firm’s strategy, cohesiveness, and profitability.  What is "practice group management," in a nutshell? ...

Where’s the Dial That Controls Profitability?

Perhaps the single most challenging question to answer cogently—from both the economic and intellectual perspectives—is what can law firm managers actually do to increase profitability?   You imagine rightly, dear reader, that I have sacrificed...
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