A Client Value Guarantee?

Today I want to discuss what, I imagine, many readers will thing is a hare-brained idea; and then I want to explain why, if you adopted this idea, your own behavior would change such that it might not end up being hare-brained in the least. Both dimensions of this...

“Collegial and Collaborative?” Really? (Take Two)

Two weeks ago we invited you to take a survey (three to five minutes of your time, tops) to try to get to the bottom of whether law firms are really "collegial and collaborative," as they are perennially asserting. If you missed your chance the first time...

“Collegial & Collaborative?”: Let’s Find Out

We’ve written before about law firms’ nearly universal use of the terms “collegial” and “collaborative” to define what makes their cultures, each and every one, special. So indiscriminate is this usage that we find it not just...

Pricing Power

The growth of professionals in Law Land with the word “pricing” in their title has been explosive over the past couple of years. It’s a trend we applaud loudly and fervently, so perhaps it’s worth a primer on how it’s done in the major...

Law Firm Profitability Conference

Regular readers know that some of the “evergreen” topics here on Adam Smith, Esq. include: The theme that profits matter more than revenue—but that remarkably few partners think in those terms; The inevitable invasion of Law Land by Big Data in all its...

Accountability? Who, Me?

Russell Long (1918—2003) was a US Senator from Louisiana for nearly 40 years (1948—1987) and chairman of the Senate Finance Committee for nearly half that period. As such, he was an expert on the US tax code and, legend has it, observed that the realities of politics...
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