Should You Be Holding a Monthly Press Conference?

A recurrent theme in the managerial literature surrounds the pitfalls and difficulties encountered when a line manager moves up to a "CXO" level position and must simultaneously shed the comfortable involvement with the day-to-day "transactional"...

Is Your CFO Like a 747 Pilot?

All of us have peeked inside the cockpit of big, modern, commercial aircraft and, if you’re at all like me, you see every available square inch covered with dials, knobs, toggle-switches, and warning lights, and you wonder how on earth the pilot keeps track of...

Rooms With a View

Moving to new offices?  You might want to visit MIT first. The 1,000+ people in MIT’s computer science labs are moving from the WWII-era "NE43" building to the $285-million, 719,000 square-foot, Frank Gehry-designed "Stata Center." ...

Do You Have the Stomach (or Brain?) for an Internal Firm Blog?

Michael Schrage of CIO Magazine has a characteristically sane and clear-eyed column about the value—and the concomitant risk—of free-wheeling internal corporate blogs, and he apparently has the goods on some in-house Fortune 500 examples. What topics do...

Good Work is Its Own Reward. Not.

Do you know who your key clients are?  That is, the clients whose loss would seriously affect your firm’s economics?  I sincerely hope you do, and mine is not to preach the importantce of what I hope is a self-evident key "metric" for your...

The Innovator’s Dilemma

Booz-Allen’s Strategy + Business might appear an odd source for counsel on law firm management, but sometimes it helps to do a little mental stretching and try to imagine how concepts developed around consumer packaged goods, apparel, and healthcare, might apply...
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