Second Class Treatment?

Monica Bay, the incomparable editor of my favorite new publication, Law Firm Inc., leads off this month with a call for firms to start identifying their senior business-side managers (Executive Directors, COO’s, et al.) on the firms’ websites.  One...

How Not to Bid on an RFP (cont’d)

The Wall Street Journal picks up the story of the EDS/Navy outsourced-IT contract that has gone so horribly wrong. From a business perspective, it’s even worse than my original post on this (March 18) indicated.  Just as an example, if a serviceman...

Why Good Strategies Go Bad

When it comes to high-end strategic advice, McKinsey is the gold standard.  But opining on what good strategy looks like is not sufficient to explain the remarkable, and enduring, ubiquity of bad strategy—even, it must be said, among McKinsey clients. What,...

“We Are Functioning Well [But]…”

Maybe an attractive culture will only get you so far.  That, at least, seems to be part of the message of this story about management and strategic changes at Philadelphia’s Ballard-Spahr. Perhaps the biggest change to management is that they will formally...
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