We’re Outsourcing IT, Now About Those Associates…

Law Technology News has published its first annual technology awards (for both products and people) and the IT Director of the Year trophy goes to Craig Courter of Baker & McKenzie. Among other things, Courter set up IT support and development centers in Manila...

Las Vegas and “Non-Obvious” Pattern Recognition

Is your firm facing a gnarly IT issue?  Such as securing client extranets, authenticating (virtual and real) visitors to privileged document repositories or firm financial and competitive information? Chances are that ways of dealing with the challenge...

How Not to Bid on an RFP (cont’d)

The Wall Street Journal picks up the story of the EDS/Navy outsourced-IT contract that has gone so horribly wrong. From a business perspective, it’s even worse than my original post on this (March 18) indicated.  Just as an example, if a serviceman...

Document Management in a Post-SOX World

Network Computing magazine has a cover story comparing heavy-duty document management systems—in this case via responses to an RFP they sent out with requirements for a hypothetical $10-billion market cap, NYSE listed company.  While the scale of the...

VoIP: “The Only Question is When”

According to CIO Magazine, the question is not whether you should or will convert your phone system to "Voice over IP," but when:  IP telephony industry revenue is forecast to double in the next three years (to $1.2-billion).  Not only are its...

An Incentive for Drafting RFP’s Full of Holes?

Back in 2000 the Department of the Navy awarded EDS a nearly-$7-billion, 7-year contract to provide all the Navy’s IT data, voice, and video services, plus all desktop and laptop PC’s, for 400,000 or so Navy and Marine Corps members.  Now, I defer to...
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