The Client Seat (3)

The doughty team from St. Michael’s Episcopal is now roughly two months into our engagement of an AmLaw 100 firm to help assess the zoning, land use, “open space,” and other issues surrounding our vacant corner lot and opportunities for development....

“Collegial and Collaborative?” Really? (Take Two)

Two weeks ago we invited you to take a survey (three to five minutes of your time, tops) to try to get to the bottom of whether law firms are really "collegial and collaborative," as they are perennially asserting. If you missed your chance the first time...

“Collegial & Collaborative?”: Let’s Find Out

We’ve written before about law firms’ nearly universal use of the terms “collegial” and “collaborative” to define what makes their cultures, each and every one, special. So indiscriminate is this usage that we find it not just...

The Client Seat (2)

When we last left our intrepid band at St. Michael’s Episcopal Church interviewing law firms for advice on the church’s vacant, crying-out-for-development, corner lot (here’s the original column), we had just finished meeting with firms.  Since then...

The Client Seat

I’ve attended my fair share of live theater and more than my fair share of opera (the Met is within walking distance of where I live and work, a miracle for which I’m woefully unappreciative), and I hope you have as well. But how different would your...

What’s Value? Answer One Question

Newish to many lawyers, rarely to their delight, is a growing realization that when clients start talking about the price for legal services, they don’t (really) care whether that price is arrived at by summing a whole lot of billable hours, a negotiated...
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